Regula and Bernini.ai Integrated Identity Verification
The collaboration embeds document and biometric checks into autonomous AI agents to secure customer onboarding.
Updated on Sept. 30, 2026 in Artificial Intelligence
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Regula has partnered with Santiago-based Bernini.ai to integrate its identity verification software into the DAFNE AI agent platform. This integration allows automated agents to perform identity checks and liveness verification during digital onboarding processes.
Why it matters
As businesses deploy AI agents to handle complex customer interactions, verifying the human behind the transaction has become a critical security barrier. This partnership automates that verification step to ensure AI agents act only on behalf of authenticated users.
Regula brings a library of 16,000 document templates and 34 years of forensics expertise to the platform. The integration supports verification across 254 countries and territories, utilizing both document scanning and biometric face matching with liveness detection.
The players
Regula
A provider of identity verification solutions that maintains a library of 16,000 document templates and operates in 254 countries.
Bernini.ai
A Santiago-based startup that develops the DAFNE platform, an AI agent system focused on customer conversation and service automation.
The details
The integration works by allowing the DAFNE AI agent platform to invoke the Regula Document Reader SDK and Regula Face SDK in real-time. When an identity must be established, the SDKs capture document data and perform biometric liveness checks to confirm the physical presence of the user. Once verified, DAFNE utilizes these results to execute organizational rules and workflows based on the identity status of the participant.
Timeline
September 30, 2026: The partnership between Regula and Bernini.ai was officially announced.
The Tech Race
This integration positions the DAFNE platform to compete in the growing market for secure, enterprise-grade AI agents by adding robust document forensics. It marks a departure from simple prompt-based AI interfaces by incorporating verified, real-world identity data into the agent's decision-making loop.
Customers interacting with businesses using the DAFNE platform will soon encounter automated identity verification steps during account onboarding or service requests. Organizations utilizing this integration must configure their own internal rules to define which specific workflows trigger these biometric and document checks.
The takeaway
This partnership establishes a bridge between automated AI decision-making and physical identity verification. Observers should track whether the DAFNE platform achieves widespread adoption among the more than 2,000 organizations currently utilizing Regula's global identity suite.
Further reading
For more on how AI systems are evolving to handle secure tasks, visit our Artificial Intelligence section.
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Would you trust an AI agent to handle your personal identity verification during a customer service interaction?
