LexisNexis Released Identity Tool for MyChart
The new verification feature aims to block AI-driven deepfake scams targeting the portal’s 190 million global users.
Updated on Oct. 3, 2026 in Cybersecurity
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LexisNexis Risk Solutions has launched an identity proofing tool for the MyChart patient portal to combat rising fraud. The release follows a surge in malicious bot attacks targeting medical accounts.
Why it matters
The integration addresses the increased scale of automated fraud made possible by artificial intelligence. By introducing biometric and password verification, the tool seeks to prevent unauthorized access to patient data.
The tool deploys one-time passwords and biometric verification to secure the accounts of 190 million global patients. These security layers trigger automatically upon detection of potential fraud or anomalous bot traffic.
The players
LexisNexis Risk Solutions
A data analytics and risk management firm specializing in identity verification and fraud prevention software stacks.
MyChart
A widely used patient portal platform that serves 190 million users for health records management and communication.
The details
The identity proofing system functions by adding active security challenges when the platform identifies suspicious behavior. It specifically targets AI-enabled deepfake scams, where fraudsters use sophisticated synthetic media to bypass standard authentication. By requiring biometric verification and one-time passwords, the system forces attackers to pass additional checks beyond traditional username-password combinations.
Timeline
Malicious bot attacks increased by 59% during 2025.
The portal security update was noted as of October 3, 2026.
The Tech Race
This integration follows a pattern set by the 2025 surge in malicious bot attacks across patient portals. It represents a defensive escalation in the ongoing race to secure health records against increasingly sophisticated automated threats.
Patients can expect new identity verification prompts, such as biometric checks or one-time password requests, when the portal detects suspicious activity. The update is designed to intercept phishing attempts that lead users to fake login pages.
The takeaway
Security providers are increasingly prioritizing biometric authentication to counter the proliferation of AI-generated fraud. Users should watch for account prompts and verify that their contact information is current to ensure they can complete secondary authentication steps.
Further reading
For more on evolving digital threats, see our Cybersecurity section.
Source note: This article includes information reported by WCIV.
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