Aviation Safety Reports Gain AI Drafting Tools
Menzies' MORSE system now uses AI to help write and review incident reports, with pattern detection planned next.
Updated on Nov. 2, 2026 in Artificial Intelligence
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Menzies Aviation has added AI capabilities to its MORSE Safety Management System, including an AI Assist feature that helps employees prepare incident reports and investigations, and an AI-powered quality review that checks reports for completeness and accuracy. The features are described as added to the platform; the company's plans to explore AI for identifying incident patterns are forward-looking.
Why it matters
The move reflects aviation service providers applying AI to safety reporting workflows rather than only to operations. The company tied its 2025 hazard increase to a focus on proactive reporting and risk management, and says further AI could help teams spot emerging risks earlier.
The figures are internal company reporting from Menzies Aviation, covering 46,950 hazards identified globally in 2025, up 29% from the prior year, and more than 6,800 disruptions prevented so far in 2026. Whether the rise reflects more hazards or more reporting is not established, and the AI pattern-identification capability remains a plan rather than a measured result.
The players
Menzies Aviation
A global aviation services provider whose MORSE safety management system is used across 347 airports in 65 countries.
The details
MORSE is the company's safety management system, which brings incident and hazard reporting, investigations and safety data together on one platform. The new AI Assist feature supports employees in drafting incident reports and investigations, while an AI-powered quality review checks reports for completeness and accuracy and suggests improvements where needed. Menzies plans to extend this to AI that identifies patterns and contributing factors behind incidents.
Timeline
2025: Menzies teams identified 46,950 hazards globally, up 29% from the previous year.
So far in 2026: more than 6,800 potential disruptions have been prevented through hazard reporting.
November 2, 2026: AI capabilities were added to MORSE.
The Tech Race
Menzies is applying AI to the safety-reporting layer of aviation services, a workflow that has historically relied on manual report writing and review. The planned step toward AI-identified incident patterns would move the platform from documenting incidents toward predicting them, though the company has not published results for that capability.
Employees who file hazard and incident reports in MORSE will see AI tools that help draft reports and check them for completeness. The extraction does not give a rollout timeline or say which staff groups receive access first.
The takeaway
Watch whether Menzies publishes measured results from its AI pattern-identification work, since that would show whether AI can surface contributing factors earlier than manual review. Track future disclosures on the 2026 disruption-prevention count as an indicator of reporting effectiveness.
Further reading
For broader context on how AI is being applied across industries, explore Artificial Intelligence coverage.
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