Managed RCS Services Win CX Growth Award
Interop Technologies' award recognizes managed RCS and RBM services already onboarded for multiple U.S. operators.
Updated on Nov. 4, 2026 in Telecommunications
Interop Technologies won the CX Catalyst award for Growth in the Telecoms Solution Provider category at The Fast Mode Awards 2026, recognizing its RCS Enablement Services Suite. The award was announced November 4, 2026. This is a recognition of a shipped commercial service, not a new technology announcement.
Why it matters
The award highlights a commercial shift in messaging, as mobile operators look to managed services to launch and run Rich Communication Services (RCS) and RCS Business Messaging (RBM). Interop says it has completed RCS and RBM onboarding for multiple U.S. operators, indicating the managed-service model is already in use.
The award recognizes a managed service rather than a single product, and the stub gives no benchmark or throughput figures. The suite includes RCS onboarding and device certification, RBM management, RCS Campaign Tools, and optional RBM-IQ intelligence, but no measured performance comparison is reported.
The players
Interop Technologies
Telecommunications software and services company offering RCS enablement, RBM management, and network operations support to mobile operators.
The Fast Mode Awards
Industry awards program recognizing achievements in the telecommunications sector, which presented the CX Catalyst award to Interop.
The details
Interop's RCS Enablement Services Suite combines technology, technical expertise, and managed operational support to help mobile network operators launch and manage RCS. RCS, or Rich Communication Services, is the upgraded successor to SMS that supports richer messaging features on phones. RBM, or RCS Business Messaging, lets brands send messages through operator networks, and Interop's managed RBM services coordinate campaign onboarding, vetting, traffic reconciliation, and settlement. The company operates Network Operations Centers in North America and Europe to support these services.
Timeline
2002 — Interop Technologies is founded.
2025 — Interop receives a Rising Star award for Innovation at the Fast Mode Awards 2025.
November 4, 2026 — Interop announces its CX Catalyst award win for Growth.
The Tech Race
Interop's managed RCS offering sits within the GSMA-driven push to make RCS a standard replacement for SMS across operator networks. The company's earlier GSMA accreditations position it as one of several vendors competing to supply operators with managed RCS and RBM services.
Subscribers on operators that deploy the RCS Enablement Services Suite may see richer messaging features on their phones, though the source does not give rollout dates or which operators are using it. Brands using RBM would reach customers through the managed campaign tools, but no pricing or availability details are provided.
The takeaway
Watch for which U.S. operators publicly confirm RCS and RBM deployments through Interop's managed services. Those announcements would show whether managed RCS is spreading beyond the operators already onboarded.
Further reading
For broader context on messaging infrastructure, see Telecommunications coverage across the state.
More information
Details on the RCS enablement services are available on the Interop RCS enablement services information page.
Source note: This article includes information reported by The Manila times.
